Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My android won't accept my ph #', user name or pass word. I…

Customer Question
My android won't accept...

My android won't accept my ph #', user name or pass word. I have tried over 35 times. I need to talk with IT for password *****!!! There is no ph # for facebook IT.

Technician's Assistant: When did you last use the account?

Over 4 days ago..... Ive been locked out.

Technician's Assistant: Have you installed any updates recently?

Unable to....No!!

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I can access everything but face book...... it maybe best just to attempt to discontinue use of face book but there is no way to log on. Even when I enter my name my photo pops up but it still won't accept my name, ph # or password,,,,,ugggggh!!!!!

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
10/4/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 10 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,155
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Ask Your Own Computer Question
Tech Support Specialist: Sudipto, Hardware Engineer replied 10 months ago

Is this the first time, you are trying to configure the android phone?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

6,155 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have forgotten my password for face book and I'm locked
I have forgotten my password ***** face book and I'm locked out after trying several time please help me to log back in … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
The 6 digit code to reset my password isn't getting to my
The 6 digit code to reset my password *****'t getting to my phone to reset the password, very frustrating … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It's not my computer it that face book wanted me to change
It's not my computer it that face book wanted me to change my pass word . I don't remember true old pass word . Now it's stuck on a foreign language . And I don't know how to fix it … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I'd Like TO log INTO Face Book & Cant. I've Tried NEW
I'd Like TO log INTO Face Book & Cant . I've Tried NEW emails , Phone No#'s , Codes Sent FM face Book , Says Error Code Every Time I Put Code IN To Reset P Word . I'm as Real AS person IS reading This… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Someone hacked my face book. They changed my pass word and
They changed my pass word and my email on file now all my family sending me messages saying the person asking for money … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Unable to log in, have forgotten my pass word. Unable to log
Unable to log into Face Book, have forgotten my pass word … read more
Mr.Med
Mr.Med
1,223 satisfied customers
Unable to log in, have forgotten my pass word. Unable to log
Unable to log into Face Book, have forgotten my pass word … read more
Moses C
Moses C
Bsc
812 satisfied customers
Nothing wrong with computer its my partners fb on his ph not
Nothing wrong with computer its my partners fb on his ph not working everytime he clicks on it it says fb stop working but its working on his laptop … read more
Mr.Med
Mr.Med
1,223 satisfied customers
I need my password so I can play spin to win can you help me
I need my password ***** I can play spin to win can you help me please … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I forgot my Facebook pass word, Awhile ago, I am locked out
Awhile ago, I am locked out because my dace book was used out of state … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I posted a new add from google and the lock me out o face
i posted a new add from google and the lock me out o face book because the said it was a scam i want my reg face book i do not want to start over with a new on they have and me chaneg … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I cant get pass security because I cant remember my pass
I cant get pass security because I cant remember my pass word … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Several attempts to sign in on face book, changed passwords
Several attempts to sign in on face book, changed passwords to no avail. I at wit"s end on this . Unless I was Suspended for violation … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
A couple of weeks ago it asked phone number to log on. Then
A couple of weeks ago it asked for my phone number to log on. Then it asked for my password ***** work, couldn't reset password. used old password. Now I can't send messages get my chat messages can n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Hi Im sorry to bother you but my son passed away on oct 20
Hi I'm sorry to bother you but my son passed away on oct 20 2112 he has a face book page and we still all keep contact on his page but we have no idea what his email or password XXXXX XXXXX you please… read more
Joshua C.
Joshua C.
Technical Service Representative
High School or GED
201 satisfied customers
I have been locked out of Face Book as I forgot my password.
I have been locked out of Face Book as I forgot my password. I have attempted to gain access and now I am locked out for too many attempts. Not getting any help from their help page. Would you know ho… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have a error 81003003 on my yahoo messenger name.. and i
I have a error 81003003 on my yahoo messenger name.. and i can not log in.. I also have face book with the name and two different pass words.. my yahoo messenger name ive had for 10 yrs probably.. I h… read more
Justin
Justin
High School or GED
29 satisfied customers
i a going round in circles, i am trying to log in to my face
i a going round in circles, i am trying to log in to my face book and hotmail account, i have reset my face book password, which has sent an email to my hotmail account, which has 'locked out' due to … read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x