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I bought a new MacBook Pro a couple of days ago, How do I…

Customer Question
I bought a new...

I bought a new MacBook Pro a couple of days ago, How do I find my account so I can download MS Office? I have a subscription that should allow me to have 2 more computers on it, I believe,

Technician's Assistant: Just to clarify, how old is your MacBook Pro and what operating system are you running?

I just bought my MacBook Pro last Friday. I'm not sure what the system is.

Technician's Assistant: Have you installed any updates recently?

Nope.

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/3/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,812
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the version of Microsoft Office you were using?

Do you have Office product key with you?

Thank you.

Customer/p>
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Customer reply replied 10 months ago
It should be Office 2016.
I don't have the product key because I subscribe annually; no outright purchase.
Customer reply replied 10 months ago
I am chatting with you on my desktop because I don't have Office (Outlook) on my new MacBook Pro yet.
So we cant connect you to my MacBook Pro.
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago

Hi,

Have you tried logging into your Microsoft Account and check if you see any details for the purchase of Office?

Thank you.

Customer/p>
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Customer reply replied 10 months ago
I don't have the web address to Login in to my account. I hardly ever use it.
What is the MS website I need to go to?
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago

Hi,

Please go to the link below and try logging in.

https://www.getoffice-setup.online/?gclid=EAIaIQobChMImYuY94LV1gIV0xFoCh1bOAypEAAYASAAEgIKuvD_BwE

Thank you.

Customer/p>
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Shefin
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