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Forgot apple password. Probably two years ago. No can't

Customer Question
Forgot apple password Technician's...

Forgot apple password

Technician's Assistant: When did you last reset your username and password?

Probably two years ago

Technician's Assistant: Have you installed any updates recently?

No can't

Submitted: 10 months ago.Category: Computer
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Answered in 4 minutes by:
10/3/2017
Tech Support Specialist: Russell H., Computer Systems Expert replied 10 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,939
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
If you are sure of your Apple ID or Apple ID email address/username, then the password ***** be obtained for your Apple ID, here:

with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

https://iforgot.apple.com/password/verify/appleid

and enter your Apple ID there, and then click on 'Continue'.

( - If it is the username or Apple ID you are not sure of, you may obtain it through this process: go to this page:

https://iforgot.apple.com/appleid#!&section=appleid

and follow the process it recommends, to recover your Apple ID. )

If it is a different Apple password ***** you need, let me know the full circumstances in Reply, and I will help you with whatever the problem is.

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Tech Support Specialist: Russell H., Computer Systems Expert replied 10 months ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help and instruct you further.)

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Category: Computer
Satisfied Customers: 12,939
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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