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I closed my tophatter Account some time ago and now would…

Customer Question
I closed my tophatter...

I closed my tophatter Account some time ago and now would like to reopen and shop

Technician's Assistant: Have you contacted anyone about your account?

I don't know how other than you!

Technician's Assistant: Have you installed any updates recently?

Not that I know of but possible because this computer updates itself

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just open my account

Submitted: 10 months ago.Category: Computer
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Answered in 48 minutes by:
10/2/2017
Tech Support Specialist: Tech Ben, Information Systems Manager replied 10 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Computer
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please confirm if you remember your email ID which you used to register with TopHatter?

Thanks,

Kumar

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Tech Support Specialist: Tech Ben, Information Systems Manager replied 10 months ago

The customer was provided a solution. Please refer link : http://professional.justanswer.com/chat/index/087565686cf7482aaa8e0fbac4edd36a

However, the customer still receives the same error. No Reset Email is received by the customer.

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