Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a new computer and need to reinstall my e--mail

Customer Question
I have a new...

I have a new computer and need to reinstall my e--mail addresses and my e-mail file folders. How can I get the process started?

Technician's Assistant: How much experience do you have with this particular machine?

I have just had it a couple of days.

Technician's Assistant: Have you installed any updates recently?

Not on this computer. I believe I have the latest version of everything because it is all new.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I know to ask or tell you

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
10/2/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 7 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,725
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below box to post your response

Ask Your Own Computer Question
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 7 months ago

Do you mean configuring email on email client applications like Outlook / Thunderbird?

Ask Your Own Computer Question
Was this answer helpful?
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,240 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My windows live mail is corrupted. I need help in fixing it.
My windows live mail is corrupted. I need help in fixing it. Optional Information: Computer OS: Windows Vista Browser: IE Already Tried: After the "simple" things, repairing and then later reinstallin… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have been using Thunderbird for over a year. Last summer
Thunderbird is still on my computer, but it wants me to start a new account and the import option allows exports only from Outlook. I have been using Thunderbird for over a year. Last summer a friend … read more
Ms Techie
Ms Techie
Software Engineer
Bachelor's Degree
212 satisfied customers
I have migrated to a new computer, into which I have installed
I have migrated to a new computer, into which I have installed Thunderbird 3, which was on my old computer. But in this new computer, thunderbird will not load my mail\local folders from my former com… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have a second computer, runs under Windows XP. Your representative
I have a second computer, runs under Windows XP. Your representative and that second computer tells me that I must reinstall AOL. Is it possible to reinstall AOL without losing my message file and my … read more
Christopher James
Christopher James
Bachelor's Degree
98 satisfied customers
I have installed Thunderbird Eudora on two Windows 7 computer
I have installed Thunderbird Eudora on two Windows 7 computer and it was automatically set up as IMAP. I want it to be a POP installation as I have always had it in the past, so that I keep all the do… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
We have been using the old desktop application version of Juno
We have been using the old desktop application version of Juno for email for several years. In fact we pay the yearly service to enable us to continue to use this application after the web based versi… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I use Outlook for 5 email accounts. Recently, I decided to
I use Outlook for 5 email accounts. Recently, I decided to change one of them to "leave a copy of messages on server" ( Comcast.net). I used, Tools>Email ccounts>ViewExisting...> Change>Mo… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
In the answer you gave me on Friday May 14 you gave me a link
In the answer you gave me on Friday May 14 you gave me a link to get back to you so I could access the answer that was sent to my work computer a couple days ago, but when I tried to use your link it … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I tried opening up my Thunderbird E-mails and nothing is happening.
I tried opening up my Thunderbird E-mails and nothing is happening. The only thing I can think may have happened is that yesterday I tried compacting my folders. I don't know if that worked as I recei… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having major problems with my g mail 1. When I sync
I am having major problems with my g mail: 1. When I sync with outlook, it sync every category besides the inbox to a new folder it created in Outlook. I want to sync g mail inbox with Outlook inbox o… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I HAVE WHAT APPEARS TO BE A CORRUPT E-MAIL ON MY COMPUTER WHICH
I HAVE WHAT APPEARS TO BE A CORRUPT E-MAIL ON MY COMPUTER WHICH WILL NOT DOWNLOAD AND IS INHIBITING ME FROM GETTING TO THE OTHERS BEHIND IT. HOW DO I RESOLVE THIS PROBLEM? BECAUSE I WILL NOT RECEIVE Y… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
I keep a lot of e-mails in my Inbox, but this morning I deleted
I keep a lot of e-mails in my Inbox, but this morning I deleted a lot of e-mails on my Outlook Express (version 6) and then suddenly found that ALL e-mails since June have been deleted - and not in my… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Getting error occurred while loading a file. AOL will attempt
Getting error occurred while loading a file. AOL will attempt to restore the file. Believe this error has caused issues with new emails missing date, address and subjects.… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
My aol e-mail arrives in the Old Mail folder, not in bold.
My aol e-mail arrives in the Old Mail folder, not in bold. How do I get it to arrive in the New Mail folder in bold until I have read it?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I recently had an operating system failure and had to reinstall
I recently had an operating system failure and had to reinstall it, requiring that all data on my hard drive be removed. Fortunately, I had a backup running. I reloaded Thunderbird by downloading from… read more
Simit
Simit
Bachelor\u0027s Degree
2,000 satisfied customers
got a new dell running microsoft vista. trying to set up microsoft
got a new dell running microsoft vista. trying to set up microsoft office but outlook address book won't populate with my contacts. All of my contacts transferred over from my old machine but for some… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
I am trying to transfer my existing Thunderbird account(s)
I am trying to transfer my existing Thunderbird account(s) to my new computer and have failed miserably so far. I only managed to get Thunderbird 2.*** installed and all mail comes up under "local fol… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
retrieving e-mail info after having windows reinstalled, ...
retrieving e-mail info after having windows reinstalled, because of infected files. They put in backup, but still can't seem to retrieve all my former e-mail info including addesses? Please help me re… read more
Patty
Patty
Dietary Aide
High School or GED
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x