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Microsoft is not recognizing that I have an account. Asus…

Customer Question
Microsoft is not recognizing...

Microsoft is not recognizing that I have an account

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Asus Q501L

Technician's Assistant: Have you installed any updates recently?

Windows 10 yes

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
10/2/2017
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Where exactly are you trying to sign into your account?

Please let me know

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Customer reply replied 10 months ago
Microsoft
Customer reply replied 10 months ago
I do not want to pay anything extra. Is this a scam? I thought I was dealing with Microsoft directly.
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago

No this is not a scamm..

But I asked, were you are trying to sign into your account?, which place, but you replied Microsoft which is a company.

Can you reply please to the question

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