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How are the rates determined? I have an HP Pavilion laptop…

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Technician's Assistant: The Computer Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.

How are the rates determined?

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I have an HP Pavilion laptop with Windows 10. I'm trying to locate my archived email folder.

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

I purchased it a year or two ago. I've googled the issue and been reading Microsoft support suggestions.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How much is this going to cost me?

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Computer Technician's time your question is expected to take (how complex and lengthy an answer you require).

Do I give you a credit card number before or after the attempt to recover the folder?

Submitted: 10 months ago.Category: Computer
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Answered in 3 hours by:
10/2/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,429
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Yes, I can help with looking into locating of archive file.

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Are you trying to locate it on the PC or in the Outlook?

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Customer reply replied 10 months ago
I'm looking for the deleted archive folder for my Outlook 2016.
Customer reply replied 10 months ago
$39 in addition to the $36?
Customer reply replied 10 months ago
Never mind. This isn't the help I expected. I requested help last night about 9:15 pm. The wait time was approximately 8 minutes per your website. I got a response 3 hours later after I had gone to bed. I'm cancelling my membership and request for help.
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

sure

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