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I need technical support of my computer. Product name HP…

Customer Question
Hello! I need technical...

Hello! I need technical support of my computer

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Product name HP Spectre x Convertible Serial # 5CD6133K8X

Technician's Assistant: Have you installed any updates recently?

Product # N1R85UA#ABA

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, I was unable to do anything like that during 5 or 6 months. My apps do not work on this computer . For instance, mailbox, calendar, pictures, Internet Edge icon, and more.

Submitted: 7 months ago.Category: Computer
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Answered in 37 minutes by:
10/1/2017
Tech Support Specialist: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 579
Experience: Engineer at CSS Corp Pvt Ltd
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Suhasini Velu,
 replied 7 months ago

May I know what's the operating system that your computer uses?

Is that a Windows 10 or 7?

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