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Good received an email stating that my IP had been

Customer Question
Good received an email...

Good received an email stating that my IP had been compromised by tech support customer services

Technician's Assistant: Just to clarify, what email service provider are you using?

Wait one

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 minutes by:
10/1/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,784
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

The "YOUR COMPUTER HAS BEEN BLOCKED" message states that the computer has been infected with various viruses/malware and that private data (Facebook Login, Credit Card Details, Email Account Login, etc.) has been stolen. The message encourages users to contact technical support via a telephone number provided. Users are often tricked into believing that this message is legitimate, however, it is a scam.

It is a SCAM!!! Do not trust unsolicited calls or messages. Do not provide any personal information. A new scam, in which fraudsters pose as legitimate internet service providers to offer bogus tech support, either via the phone or on the net, is on the rise, the BBC has found.

Please check the links below.

http://www.bbc.com/news/technology-36084989

And https://arstechnica.com/information-technology/2016/01/latest-tech-support-scam-stokes-concerns-dell-customer-data-was-breached/

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
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Shefin
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,784
6,784 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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