Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Ms publisher file suddenly will not allow input or editing.

Customer Question
Ms publisher file suddenly...

Ms publisher file suddenly will not allow input or editing

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Publisher are you using?

2016 publisher and the computer is an hp pavillion

Technician's Assistant: Have you installed any updates recently?

Not sure but I do not remember any for Publisher

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 31 minutes by:
10/1/2017
Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

If you send the file to me, I can edit it. But it may be publisher itself or permissions on your pc thats the issue.

So having me connect via a secure remote support session may be the best bet here.

Dustin S.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Dell Tower Wind 10 -bought with MS Office Pro. Can't find
Dell Tower Wind 10 -bought with MS Office Pro. Can't find let alone activate Publisher which is listed on the Product Activation card (with key). All the other "apps" work except Outlook. Any ideas? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I purchased office 365 home for 5 uses today for 5 users.
hello, i purchased office 365 home for 5 uses today for 5 users. installed it and cannot find publisher. I asked for a call back from MS. they called back, the tech could not hear me and was going to … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
It's new, other crashed, the email with MS no longer exists.
It's new, other crashed, the email with MS no longer exists. Can't get my Publisher 2016 to show license on new computer. Asks for MS PW. Can't get my downloaded Pub to load on new computer. Going in … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Is MS Office Pro 2016 compatible with Mac OS? Not sure,
Is MS Office Pro 2016 compatible with Mac OS? JA: What Operating System (OS) are you running on your Mac? Customer: Not sure, regular Mac OS??? JA: How long has this been going on with your Mac? What … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
The other day my pc reacted strange and I was forced to shut
Hi there, the other day my pc reacted strange and I was forced to shut it down, then when I turned it back on my resolution had changed and everything is larger than it was. My Icons are too large and… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I purchased MS Office Home & Student 2016 and downloaded it
Hi, I purchased MS Office Home & Student 2016 and downloaded it to my new HP Notebook on 5/10/16. I have to open a Publisher document sent to me and I can't open it. I thought Publisher was included i… read more
Mr.Med
Mr.Med
1,220 satisfied customers
I have an edited word 2016 document. I am accepting all edit
I have an edited word 2016 document. I am accepting all edit changes but I want to turn off the lines on the right and left and keep changes. How … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How can I find an unsaved MS publisher document in Windows
How can I find an unsaved MS publisher document in Windows 10? … read more
Dustin
Dustin
Computer Support Specialist
14,270 satisfied customers
I have a computer that pass away, and I wanted to move a
I have a computer that pass away, and I wanted to move a program to I purchased to another computer that own. The software is MS Publisher. How can I go about doing that without buying another copy? … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
Nothing about my computer. How can I acquire the latest
Nothing about my computer. How can I acquire the latest issue of Publisher? I'm now using the 2010 version. I have MS 8, upgraded to 10. … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
I have been trying to open a pub attachment to an email I
I have been trying to open a pub attachment to an email I recived. Each time I try I get a message that publisher failed to open correctly. I called hp tech and they thought I needed to purchase a new… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Using Publisher I want to make a flyer .. I have a sample.
Using Publisher I want to make a flyer .. I have a sample. Just not sure how to do the pictures. Would like to upload you the sample ... using Publisher 2016 and Windows 10… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Heres a question from a computer user who doesnt know a great
Here's a question from a computer user who doesn't know a great deal about his computer. I received an email from a friend which consisted only of the text of an obit. My computer (hp pavillion, Windo… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I need to upload a MS Publisher 2003 Website, that Ive edited
I need to upload a MS Publisher 2003 Website, that I've edited on my computer, to my web hosted site www.hamiltonsps.com. I click on "publish" to the web, but I'm missing (have forgotten the myriad of… read more
AndrewR
AndrewR
Vocational, Technical or Trade Scho
207 satisfied customers
My new job wants me to edit their existing website. I know
My new job wants me to edit their existing website. I know basic HTML codes but cannot figure out how to easily get the HTML from their website to Microsoft Publisher to edit it an make it look right.… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,560 satisfied customers
i have a hp pavillion computer and have a microsoft installer
i have a hp pavillion computer and have a microsoft installer on the screen that will not allow me to open any programs I cannot delete it or open any programs… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I need to save a ms word document so that the final showing
I need to save a ms word document so that the final showing markup version does not show edits of the document. should be simple but I cant do it… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Gentlemen, On Dec 08, 2009 I ordered an HP Pavillion Elite
Gentlemen, On Dec 08, 2009 I ordered an HP Pavillion Elite e9270t PC with Windows 7 Home Premium, which I received. Product #: AZ237AV#ABA Serial#: MXV950024K My Problem: In order to get familiar with… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x