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I have a base notebook studio 1558 and it is7years old. When…

Customer Question
I have a base...

I have a base notebook studio 1558 and it is7years old . When bought I had a webcam on it. How do I find out if I still have it as I have no idea where to start looking

Technician's Assistant: Just to clarify, what is your notebook's exact make and model?

Dell 1558

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 7 months ago.Category: Computer
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Answered in 6 minutes by:
10/1/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,108
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Does your laptop have Windows xp, vista, or 7, 8, 10?

Are you trying use Skype? Or what do you use the webcam for?
Please reply at the box below. Thank you,

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Customer reply replied 7 months ago
I have linux and am thinking of using Skype
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 7 months ago

I'm sorry. I'm not familiar with Linux, so let me open the issue to other experts. Please do not wait. You will get an email when there is a response from another expert. Thank you.

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Customer reply replied 7 months ago
I recieved no answer to my problem
Customer reply replied 7 months ago
You cost me $52 For what ?
Tech Support Specialist: David L, Systems Engineer replied 7 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,577
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is***** am a systems engineer with many years of experience on Linux systems.

What Linux distribution is installed on your computer?

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Customer reply replied 7 months ago
David apparently windows 7 is still on my system. Would that be easier to work with ?
Customer reply replied 7 months ago
Customeri gave my question to 3 people now but no answer
Customer reply replied 7 months ago
My system is Linux Ubunto and my question was do I have a webcam with this system ?
Customer reply replied 7 months ago
ready
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 19,960
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

To start the remote assistance, please use Windows 7 and go to the following link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=bcc27cdf-917c-4f76-9eac-35fe8e943701

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

If it does not suit for me to connect now, please advise your time zone and a suitable time for me to connect.

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Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 19,960
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