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Printer showing offline. tried suggestions online to

Customer Question
Hello, printer showing offline...

Hello, printer showing offline. tried suggestions online to configure the port but I just get an error message "an error occurred during port configuration. This operation is not supported."

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Maybe once before, a year or two ago

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Dell operating Windows 7 Home Premium

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

5 years ago. tried suggestions online to configure the port but I just get an error message "an error occurred during port configuration. This operation is not supported."

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Tried restarting alos

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/30/2017
Tech Support Specialist: Russell H., Computer Systems Expert replied 10 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,956
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
At what point do you get the error message about operation-not-supported, please?

And, what maker and model of printer is it? HP/Dell/Epson/etc.?

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