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I had an appointment with a tech at 12:00 noon. I am still…

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I had an appointment...

I had an appointment with a tech at 12:00 noon. I am still waitien

Technician's Assistant: What kind of computer do you have?

HP

Technician's Assistant: Have you installed any updates recently?

Look, I do not know how to interact with techs about problems. I am under a service contract with Microsoft, I'm 84 and need this tech that was to call me at noon

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The expert that I was told would call me, had ALL of my problems explained to them by the tech that could NOT fix my computer last night

Submitted: 10 months ago.Category: Computer
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9/30/2017
Tech Support Specialist: Martin, Network Engineer replied 10 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,150
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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