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When I try to open documents and others a screen comes up…

Customer Question
When I try to...

When I try to open documents and others a screen comes up and says System Call Failed

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

Hp model No. s51234. Just started

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My printer is not printing new ink cartridges installed.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
9/30/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 7 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,370
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can I access your computer remotely and check the issue?

Thank you.

Shefin

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