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My windows media player will not open. Lenovo all in on. No…

Customer Question
My windows media player...

My windows media player will not open

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Lenovo all in on

Technician's Assistant: Have you installed any updates recently?

No i have windows 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No i have used it before yesterday and today it won't open

Submitted: 10 months ago.Category: Computer
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Answered in 2 minutes by:
9/30/2017
Tech Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,542
Experience: Over 15 years experience as a computer technician.
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Hi, my name is ***** ***** I'll be happy to help you today!

What happens exactly when you try to open Media Player?

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Customer reply replied 10 months ago
i have a lenove all in one with windows 10
when i try to open it will not open i used it yesterday with no probblem
Tech Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago

So when you click the icon does just nothing happen? Does it give you an error message of any kind?

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Tech Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago

Are you still with me?

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