Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

After sucessfuly downloading McAfee on windows 10, it would…

Customer Question
After sucessfuly downloading McAfee...

After sucessfuly downloading McAfee on windows 10, it would not run. McAfee tech support says I have a problem with my user profile service. What is the fix for this problem?

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Dell unknown model Windows 10

Technician's Assistant: Have you installed any updates recently?

Just McAfee

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/30/2017
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 10 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 760
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

When you tried running McAfee, did you get an error message?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
The user profile service failed to login. I get this when
the user profile service failed to login. I get this when trying to log on … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
My Camera (Lenovo Easy Cam) won't work with Skype (others
My Camera (Lenovo Easy Cam) won't work with Skype (others can't see me). I removed the camera software in error and can't seem to reload it.Any suggestions? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
After installing windows 10 update (Wednesday) I have had no
After installing windows 10 update (Wednesday) I have had no sound. Now I looked into and tried all information on your site, but I THINK YOU SHOULD SUPPLY A PATCH for the MANY users who similarly can… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
I bought a Dell Inspiron 2305 from Best Buy in March of 2011.
I bought a Dell Inspiron 2305 from Best Buy in March of 2011. This is the 23 inch touch screen all-in-one model with Blue Ray drive and TV tuner. I was very pleased with this $995 computer for a while… read more
lordnomi
lordnomi
IT Manager
Master's Degree
323 satisfied customers
Windows live mail has stopped working. I get "Windows Live
Windows live mail has stopped working. I get "Windows Live Mail could not be started. The application was unable to open the Windows Live Mail message store. Your Windows Live Mail mailbox is currentl… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have scans - repeatedly from Dell Support, Last night it
I have scans - repeatedly from Dell Support, Last night it ran 8 times consequetively. How do I stop this?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
Latest update for Mcafee antivirus caused Blue screen of D
Latest update for Mcafee antivirus caused Blue screen of D on my windows7 professional PC. Got info that it's a driver issue, however I cannot get the current driver to update to a version mcafee said… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
My desktop is connected to the internet, but wont bring up
My desktop is connected to the internet, but won't bring up any websites (it says the webpage is not available- error 101 connection reset unknown error), however the other computers can go to any and… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
43 satisfied customers
I have the Security Tool virus and I have tried to follow the
I have the Security Tool virus and I have tried to follow the recommended steps to fix it but the virus is blocking rkill.exe from running. When I attempt to run it, it is deleted and I get a message … read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I was working with Fasil in Tech Support to get an issue resolved.
I was working with Fasil in Tech Support to get an issue resolved. He was manipulating my screen to remove the old McAfee software, and I lost him. I currently have no McAfee protection. xxxx… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I HAVE A DELL PC ISNSPIRON 1545. WHEN I TURN ON MCAFEE SECURITY
I HAVE A DELL PC ISNSPIRON 1545. WHEN I TURN ON MCAFEE SECURITY CENTER IT ASKS IF I AM PROTECTED? NO. CLICK FIX NOW. WHEN I CLICK FIX IT SAYS ONE OR MORE PROBLEMS CANNOT BE FIXED BECAUSE OF AN ERROR. … read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
welcome screen freezes after sign on. Dialog box says - encounter
welcome screen freezes after sign on. Dialog box says - encountering problems, searching, then solved. Restarting AOL. Problem unidentified, unable to solve.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
After auto renewed was downloaded, outlook express discontinued
After auto renewed was downloaded, outlook express discontinued working. Not until yesterday while using my verizon support group did I learn that it was a McAfee problem and now the customer service … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
Hello, I have had several problems with my computer. 1)
Hello, I have had several problems with my computer. 1) When logging into my credit union account, I get a message that I am not recognized...then it asks for credit card info. I do not have a credit … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am having trouble updating my software. I went to virtual
I am having trouble updating my software. I went to virtual technican and it scanned and did its thing and said I had a problem they couldn't fix. I have dial up at home but went to the where I could … read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
We had a problem with our computer with a message coming up
We had a problem with our computer with a message coming up stating that we had a worm and trojan which my Mcafee software was not detecting. I went onto the internet and downloaded AVG Antivirus 9 an… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
726 satisfied customers
Ive just installed mcafee security suite on my computer. When
Ive just installed mcafee security suite on my computer. When browsing the web Mcafee site advisor is running on my wifes and my sons site however not on mine. Any ideas… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having a huge problem with my computer I cant find
I am having a huge problem with my computer I can't find intel537EPV9xDFPCI or intelc51.sys what should I do?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x