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Not computer tv after Irma line showed up this morning and…

Customer Question
Not computer tv...

Not computer tv after Irma line showed up this morning and got me back tv and internet service tv lasted about an hour but internet still works

Technician's Assistant: Have you done a bandwidth test?

Don't know what that i

Technician's Assistant: Have you installed any updates recently?

Not on tv but updates when I got internet service this morning

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/30/2017
Tech Support Specialist: Nathan, Systems Manager replied 10 months ago
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 31,399
Experience: Own/operate computer networking/IT company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

So is the tv itself coming on, but the cable channels aren't coming through? Who provides your cable service?

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Tech Support Specialist: Nathan, Systems Manager replied 10 months ago

Hello, it appears your question is still open.

Do you need more help with this?

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