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My phones have not functioned for the last 2 weeks....how…

Customer Question
My phones have not...

My phones have not functioned for the last 2 weeks....how can I go about getting someone to my home to check this problem out and if need be buy and have new phones installed. I do not have a cell phone so internet is my only sourse of communicating.

Technician's Assistant: Have you done a bandwidth test?

What's a bandwidth test?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I need a phone expert no a computer expert.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
9/30/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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