Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Got updates yesterday and it knock out my audio driver.

Customer Question
Got updates yesterday and...

Got updates yesterday and it knock out my audio driver

Technician's Assistant: What kind of computer do you have?

Gateway

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/30/2017
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,946
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Could you please let me know the full model of the Gateway computer also which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Customer reply replied 10 months ago
507GA
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Is this a desktop or laptop ?

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Customer reply replied 10 months ago
I want to speak to some now(###) ###-####
Customer reply replied 10 months ago
desk top
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Sorry i am not allowed to do that but if you want i can remote access to your computer and check the sound issue directly.Let me know and i can give you the link to do that also let me know the version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a 9 year old Dell XPS that continues to work great.
I have a 9 year old Dell XPS that continues to work great. However a recent Windows 10 updgrade knocked out my audio. It's a driver issue and the driver creator no longer offers support because of the… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I have a Gateway Laptop that i have went frm Win XP Media Center
I have a Gateway Laptop that i have went frm Win XP Media Center Edition 2005 to Win XP Pro. and i can't get the Audio Drive to load. I have gone to Gateway Website and download the driver and searche… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Is Shefin available? I found the answer to the audio problem
Is Shefin available? I found the answer to the audio problem we working on yesterday. Alan Culwell… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
Hi, Im not sure to whom I should turn but somewhere in this
Hi, I'm not sure to whom I should turn but somewhere in this quagmire I was told the system would give me a chance to send an error message. It didn't. I'm an avid GameHouse player (FunPass pay once p… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I HAVE A GATEWAY M SERIES LAPTOP I HAVE NO SOUND SPEAKER BOTTOM
I HAVE A GATEWAY M SERIES LAPTOP I HAVE NO SOUND SPEAKER BOTTOM RIGHT HAS A RED CIRCLE WITH AN X SYSTEM SHOW THEIR IS A DRIVER SIGMATEL AUDIO H/DEF ORINIONAL 6/21/2006 UPDATED 5/5/2008 TO IDT DRIVER D… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
i have a GT5228 desktop , installed new drive and cant get
i have a GT5228 desktop , installed new drive and cant get the drivers like audio video lan and chipset to install… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I have a gateway 465e system and Ive lost sound... video but
I have a gateway 465e system and I've lost sound... video but no sound. How do I restore the sound? Error says no sound card installed.… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
I have a Dell Inspiron and I had a Raid volume dropout. After
I have a Dell Inspiron and I had a Raid volume dropout. After the volume repaired itself, I had to do a repair on the operating system, eventually leading to a reload. Got every thing back except I am… read more
Wei C.
Wei C.
Bachelor\u0027s Degree
979 satisfied customers
I just read a Google forum where people reported audio problems
I just read a Google forum where people reported audio problems with chrom. Mine is worse. After using flash with Chrome, my audio controller won't work. I downloaded new drivers, but the audio contro… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have a m7515 and loaded 7 on it. The audio has code 10 and
I have a m7515 and loaded 7 on it. The audio has code 10 and no driver, everything else works fine. How do I get the audio to work. Thanks Don Gifford… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
hello, My name is C. Baylis and I owned a gateway model number
hello, My name isXXXXX and I owned a gateway model number DX4305. I up dated widows Vista auto update from misrosoft and now I recieve the message no audio outpart device is installed. Now my surround… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have a SigmaTel High Definition Audio CODEC on a Gateway
I have a SigmaTel High Definition Audio CODEC on a Gateway MA6 laptop with a cannot start code 10… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I had to re-install my operating system disc in Gateway laptop
I had to re-install my "operating system disc" in Gateway laptop and lost audio. How do I either re-activate it or find the proper codec on line?… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
My Gateway 1000CS (1.2 GHz prossesor, 128 MH RAM. ASUS motherboard),
My Gateway 1000CS (1.2 GHz prossesor, 128 MH RAM. ASUS motherboard), will not recognize the recovery software, after FDISKed and FORMATed hard drive. How do I get the computer to allow Me to reinstall… read more
Wes
Wes
Linux and Security Administrator
Bachelor\u0027s Degree
57 satisfied customers
I lost all sound on my Presario SR5050NX, Vista. I checked
I lost all sound on my Presario SR5050NX, Vista. I checked everything. Device Mgr, has a yellow triangle! saying, ADS Instant HDTV PCI, this device cannot start (Code 10)… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
fallow up question.. I have formated and installed 2000 pro
fallow up question.. I have formated and installed 2000 pro on a gateway mx6445 I have installed all microsoft updates. the only issue is no sound. I have installed the realtek AC'97 audio driver but … read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I have a gateway mx6030 and Im having a hard time installing
I have a gateway mx6030 and I'm having a hard time installing the audio driver. I just imaged it but the driver on their website doesn't seem to be working.… read more
System Admin
System Admin
Bachelor's Degree
46 satisfied customers
I have a gateway laptop and am having trouble getting the audio
I have a gateway laptop and am having trouble getting the audio to turn up high enough to hear easily.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x