Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My google account was opened by my girlfriend and she

Customer Question
My google account was...

My google account was opened by my girlfriend and she changed my password ***** days ago. now i cant get in

Technician's Assistant: Have you contacted anyone about your account?

No support. have asked my girlfriend what she changed it to

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/30/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What recovery email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

Ask Your Own Computer Question
Customer reply replied 10 months ago
windows 10
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago

What recovery email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Its my phone. Samsung galaxy s8+ About 5 days ago...I locked
about 5 days ago...I locked myself out and now I can not remember my google password ***** my phone is asking me for … read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
Why does google keep changing my password all the time? My
Why does google keep changing my password ***** the time? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,074 satisfied customers
I have a question concerning the transfer of pictures.
I have a question concerning the transfer of pictures. Specifically if I have a google account on my cell phone, when can pictures be transfered from my cell phone/cell phone cloud to my facebook acco… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Im not actually calling for myself but for my sister, who
im not actually calling for myself but for my sister, who cant get on her mobile device … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Someone is accessing my mail, my Internet and my messages.
Someone is accessing my mail, my Internet and my messages. I'm fairly sure it's my girlfriend using a Samsung phone, I'm amateurly messing around and her name somehow keep popping up from Google Chrom… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was trying to switch users for my laptop to my girlfriend
I was trying to switch users for my laptop to my girlfriend and she cant remember her Microsoft password ***** order to sign in to use the laptop. We were directed to this webpage to reset the passwor… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Last night my kid took my phone out of my purse and used it
Last night my kid took my phone out of my purse and used it to get access to my email account. The email is***@******.***. I did not know this had occurred until I got to work and couldn't access my a… read more
Mr.Med
Mr.Med
1,220 satisfied customers
Account was set up by someone else for use with Timeshare business.
Account was set up by someone else for use with Timeshare business. Now I wish to use it for other purposes. Was not given a password XXXXX any information that the account has been set up and the use… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
how can i get into my girlfriends gmail account and mail if
how can i get into my girlfriend's gmail account and mail if i don't have her password XXXXX i don't have access to her computer...I would only have to do it through mine… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My ex girlfriend has control over my yahoo email accounts (as
My ex girlfriend has control over my yahoo email accounts (as she has changed all the passwords) and wont give them back to me. How can I get control back?… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I recently split from a girlfriend and I changed my password
I recently split from a girlfriend and I changed my password XXXXX she couldnt get in, Dumb me ,,I forgot the password,,Now it wont let me in for another day or so,,Can you help me?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
hello my name is XXXXX XXXXX girlfriend changed the password XXXXX
hello my name is XXXXX XXXXX girlfriend changed the password XXXXX her laptop and cant remember what she changed it to .Can you help me help her.She is here… read more
APARAJITA
APARAJITA
IT Consultant / Advocate Delhi Court
Micrsoft Certified Professional
241 satisfied customers
Hello there, my gmail was recently invaded by a hacker who
Hello there, my gmail was recently invaded by a hacker who forwarded personal emails of mine to individuals who were not supposed to see these emails. This has been a detriment to my life. I need to f… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Hi. I need to either have my password reset to my Gmail account
Hi. I need to either have my password XXXXX to my Gmail account or have it shut down completely. An ex-girlfriend has changed it so I cannot access my e-mail account. What can I do?… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
hi my girlfriend has an acer laptop she was the admin and her
hi my girlfriend has an acer laptop she was the admin and her son was an other user. she had forgotten her pasword and he would not her her what his was so she could get back on. she went into bios an… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I have a hotmail email and instant message account. One of
I have a hotmail email and instant message account. One of my instant message chat accounts was hijacked by some entity selling porn. It was sent to my girlfriend with my email address. How can a porn… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my ex girlfriend hacked my yahoo email. How can she do this
my ex girlfriend hacked my yahoo email. How can she do this? Now I can't get in. Is there a way to hack yahoo email… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
how can i keep my girlfriend from accessing my email ...
how can i keep my girlfriend from accessing my email accounts and my very important documents and my wireless phone call log history ? she gets into my cingular wireless account and writes down the nu… read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x