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I ve got a cd stuck in tower wont eject. Its a dell computer…

Customer Question
I ve got a...

I ve got a cd stuck in tower wont eject

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Its a dell computer and tower 2013 model

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

2013

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No ive tried the tower button turning it off and unplugging it no luck

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/29/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

Have you depressed the reset PIN hole?

Thanks

Kris

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