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Hadto replace and need a new download of Quicken program.

Customer Question
Hadto replace and need...

Hadto replace and need a new download of Quicken program

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

Old one was uptodate when it died I think

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/29/2017
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,949
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Did you purchase it online also do you know your quicken account login details ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 10 months ago
order online sys apparently does not like my login.
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Do you remember the email you used to login to quicken account ?

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Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

What is the exact message you get when you try to login to quicken account ?

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Customer reply replied 10 months ago
password ***** good
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

OK can you access this yahoo email account now ?

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Customer reply replied 10 months ago
u mean login now
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

Yes please and see if it has a new email from quicken and let me know what that emails says.

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Customer reply replied 10 months ago
Unfortunately, there is no QuickBooks Online company or QuickBooks Accountant account associated with***@******.***. But don't worry! Here's a few options to get you to the right place:Sign in to QuickBooks Self-Employed
Sign up for a free trial of QuickBooks Online Simple Start, Essentials, or Plus
Sign up for a QuickBooks Accountant account
If you have a QuickBooks Online company or a QB Accountant account, then your account information is tied to a different email address or user ID.
Sign in or Recover your user ID
I had Quicken
Customer reply replied 10 months ago
Just want a download place to replace that file
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

You can only download it from the quicken account are you sure your yahoo email is the one that is linked with quicken.Do you have any other email accounts ?

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Customer reply replied 10 months ago
i have found it on the Quicken.com and downloaded it. in process of loading.
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

You mean you managed to sign in to your quicken account and then downloaded it from your account?

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