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I cannot access my g mail account since it keeps asking me…

Customer Question
I cannot access my...

I cannot access my g mail account since it keeps asking me over and over to put in my password. I just changed it and it just keeps asking with no results. This has happened before and is very frustrating.

Technician's Assistant: How long have you had this issue with your Gmail account?

Since yesterday when I tried to work on my computer in another city, Las Vegas. They shut me out of my own account.

Technician's Assistant: Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, just get me into my g-mail account and tell me how to keep this from happening.

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/29/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,069
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Did you try resetting it?

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
It has happened before and many people complain about it. You must have heard of Google asking for a password ***** an over again. I think I might have the wrong service here if you haven't.
Customer reply replied 10 months ago
I think you are just trying to get a FEE. This is a Google problem and I will not pay anything for this fix.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

We are not linked to Google and we are not a free service.

Would you like to continue with the support?

Thanks

Kris

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