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I cannot get my password or reset my password, I do not

Customer Question
I cannot get my...

I cannot get my password ***** reset my password

Technician's Assistant: When did you last reset your username and password?

I do not know. I have always just signed in not using a password

Technician's Assistant: Have you installed any updates recently?

New firewall

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am not very comp literate

Submitted: 10 months ago.Category: Computer
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9/28/2017
Tech Support Specialist: Byron, Computer Support Specialist replied 10 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago

Could you please tell me what type of account that you are trying to reset the password ***** ***** an email account or computer login?

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