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Why isn't my password working. I do have more than one

Customer Question
Why isn't my password...

Why isn't my password ***** I do have more than one e-mail and with different passwords. Is that not ok?

Technician's Assistant: When did you last reset your username and password?

I don't really think I have. I may have messed up having more than one accoc**t.

Technician's Assistant: Have you installed any updates recently?

Only the ones that have happened automatically

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not really, I am just not really very tech savvy OK

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/28/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 10 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,186
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is it email password, or something else?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 10 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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