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I am trying to reactive a Magic Plus - - old number wasbut
I am trying to reactive a Magic Jack Plus - - old number was(###) ###-####but when I get to the last step to close out the order, I get an error message saying I have exceeded my allowable vanity numb… read more
Louie
Louie
Senior Technician
Associate Degree
101 satisfied customers
We have a magic phone & we call Germany with it - usually we
we have a magic jack phone & we call Germany with it - usually we have enough minutes to talk with them , yesterday Magic Jack came on during the call & said we only had 1 minute of time left...How do… read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
my magic jack stopped working. i cant get the icon to open
my magic jack stopped working. i can't get the icon to open up and give me a dial tone and my contacts. i have paid yesterday to have my phone number renewed for another year. All I get on the screen … read more
Jeremy
Jeremy
901 satisfied customers
What number do I call to retrive my msgs. I dont go to my
What number do I call to retrive my msgs. I don't go to my computer everytime I return to my house.… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I have a Magic that i registered as Simoco Metal Finishing,
I have a Magic Jack that i registered as Simoco Metal Finishing, LLC. I have closed thst business and am now officing out of my home. I would like to add years to my service plan. What o I need to do?… read more
Daniel
Daniel
145 satisfied customers
I spoke with Dean Michaels last time I called and he told me
I spoke with Dean Michaels last time I called and he told me to by a router because I could not hook up the magicjack do to the fack that I have only one ethernet port on my modem and one ethernet por… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
I have had a magic now for two years or so and now it is
I have had a magic Jack now for two years or so and now it is cutting the connection me and the other party after a few minutes of conversation, causing me to have to call the party back to finish my … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I installed a Magic Jack yesterday, I registred it and got
I installed a Magic Jack yesterday, I registred it and got an email with a phone number. I completed the ordering process for a five year My Magic Jack phone plan. The Magic Jack device was faulty . R… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
THANK GOODNESS U R THERE! I need to be able to keep my current
THANK GOODNESS U R THERE! I need to be able to keep my current land line number, although over a year ago when I first received the magic jack I created a number, but I have never used it, (except jus… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I am trying to order the 5year extension for magic jack but
I am trying to order the 5year extension for magic jack but mty computer can not seem to do it how do O get the extension… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
My magic jack is no longer working. Maybe the account has expired.
My magic jack is no longer working. Maybe the account has expired. The # XXXXX XXXXX(NNN) NNN-NNNNand is located in Grenada. The account is under the name KenXXXXX XXXXX… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
how do i renew my subscription for $20.00, not $35. i Dont
how do i renew my subscription for $20.00, not $35. i Don't need a new magic Jack, i just want to renew. I clicked "renew" and it only sent me to a link that said i can buy a Magic Jack for $35.… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I received an e-mail from your company after I e-mailed them
I received an e-mail from your company after I e-mailed them stating that we had paid for 5 years and already have been told that the service has expired. I have been unable to log in to our acct via … read more
Scott
Scott
Master's Degree
153 satisfied customers
I have been told that porting of an existing land line phone
I have been told that porting of an existing land line phone number is "in the works" but no one can give me any kind of time frame. When I purchased the magic jack at the end of 2009 I was told somet… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
When do you anticipate being able to port my existing land
When do you anticipate being able to "port" my existing land line phone number to my magic jack phone?… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
I live in benicia, CA and my area code, and prefix is not listed.
I live in benicia, CA and my area code, and prefix is not listed. I want to use my present phone number… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
my magic jack screen says go to internet and double click.
my magic jack screen says go to internet and double click. i do not understand this. my phone number does not come up and i cannot use my phone to call.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
hi . i bought a magic jack and sent it overseas. we have been
hi . i bought a magic jack and sent it overseas. we have been using it without any problem until recently when it won't work anymore. in order for it to work again, it's asking for an email address an… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
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