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Quimby issue with phone calling out. 3187572560. Was not…

Customer Question
Judy Quimby issue with...

Judy Quimby issue with phone calling out. (###) ###-#### Was not able to resolve issue yesterday. Received call this morning from Rick Ortiz. Had set a time for him to call and I was not home in time to receive the call. He left message to go online and ask for remote assistance.

Technician's Assistant: What kind of computer do you have?

Not sure but it is windows 7. I have had remote assistance before from at&T

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Do you have notes about my issue on file?

Submitted: 10 months ago.Category: Computer
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Answered in 4 minutes by:
9/27/2017
Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,276
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago

The phone that cant call out, what type of phone is it?

A magicjack, ooma, or a normal home phone, or a cell phone?

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