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I cancelled the subscription in June/July and I just

Customer Question
I cancelled the subscription...

I cancelled the subscription in June/July and I just received a notice that they renewed it.(###) ###-####

Technician's Assistant: What kind of computer do you have?

Toshiba

Technician's Assistant: Have you installed any updates recently?

No because I switched to Norton

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so.

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/27/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,010
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago

What other program renewed you automatically without you requesting it?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

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