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I need my acct. number. I received a phone call a short time…

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I need my acct...

I need my acct. number

Technician's Assistant: Have you contacted anyone about your account?

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Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I received a phone call a short time ago stating that my computer was no longer supported by Microsoft.

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/27/2017
Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago

Under no circumstances do you want to allow whoever called you to sell you anything, or give them any personal information or allow them access to your computer.

Thats a scam call, for future any time a company calls you saying theres issues with your computer assume its a scam.

Before I make any suggestion or before we decide you are in the clear. Did you give them any money or allow them access to any of your info , or the computer?

And do you see any error messages or warnings on the computer itself?

Thank you for your response,

Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

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Customer reply replied 10 months ago
Justanswer.com came on the line and reqd a 5.00 good faith amt. to be returned.
Customer reply replied 10 months ago
am I talking to Microsoft
Tech Support Specialist: Dustin, Computer Support Specialist replied 10 months ago

We arent microsoft, this is Justanswer.com. We are a partner with microsoft and many of their support pages do feed to our site.

With that being said, Ive already detailed and outlined the situation with that phone call, I will repost it below but I need you to try and read over it and answer the questions I ask you, so I can continue to help you.

Under no circumstances do you want to allow whoever called you to sell you anything, or give them any personal information or allow them access to your computer.

Thats a scam call, for future any time a company calls you saying theres issues with your computer assume its a scam.

Before I make any suggestion or before we decide you are in the clear. Did you give them any money or allow them access to any of your info , or the computer?

And do you see any error messages or warnings on the computer itself?

Thank you for your response,

Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

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Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
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Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

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