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Every thing right!!! I'm a 90 year-old tech who has

Customer Question
Every damn thing right!!...

Every damn thing right!!! I'm a 90 year-old tech idiot who has discovered that my magnificently JUST RIGHT FOR MY PURPOSES Photoshop Elements 9 isn't compatible with my new PC with windows 10!!!!(Grrrrr!) I tried a free trial of Elements 15....but it doesn't have anywhere NEAR the tools I need for my graphic design work. I DO know that Elements is probably my best fit. What do you recommend? L.Burwell www,burwellstudios.com

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Dell / Windows 10

Technician's Assistant: Have you installed any updates recently?

They're all up to date as of yesterday.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 10 months ago.Category: Computer
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Answered in 6 minutes by:
9/27/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,443
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

If PE9 doesn't work for you on Windows 10, then you can try downgrading PC to Windows 7.

But in general, you should be able to install PE9 on Win10. Try compatibility mode.

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
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Customer reply replied 10 months ago
All that I want YOU to do is to let me know which Photoshop Elements is already compatible with Windows 10. and will serve my purposes as stated ....i.e. graphic design. What you're suggesting isn't working for me. If you can't answer that for me, then you're not answering what I need and am able to work with or follow. If that's the case, just refund my money. I'm aware of my limitations as well as my needs. I can't go through what you suggest....and I don't even think that it's valid!
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

ok, allow me a minute to type an answer

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

>All that I want YOU to do is to let me know which Photoshop Elements is already compatible with Windows 10.

-- According to Adobe website, Photoshop Elements 15 and 14 are compatible with Windows 10.

source: https://helpx.adobe.com/photoshop-elements/system-requirements.html

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Also, make sure you use right version. 64 bit will not work with 32bit PC

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