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In Adobe Premier Version 13 I have a problem to use

Customer Question
In Adobe Premier Version...

In Adobe Premier Version 13 I have a problem to use microphone. There is no record. Why?

Technician's Assistant: What kind of computer do you have?

HP and Windows 10

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

This is big problem. I need help.

Submitted: 10 months ago.Category: Computer
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Answered in 47 minutes by:
9/27/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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