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I can not signed on to renew my account. Talked to lady

Customer Question
I can not signed...

I can not signed on to renew my account. Talked to lady at***-***-**** and she could not help me. Told me to get hol of you

Technician's Assistant: Have you contacted anyone about your account?

Yes and she could not help me

Technician's Assistant: Have you installed any updates recently?

Don't know for sure not real good on computer haven't used it for a while like a couple moths

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I need help

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/27/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Which account do you have a problem with?

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Which account do you have a problem with?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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