Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Required to get Internet Explorer to upload insulin pump…

Customer Question
Required to get Internet...

Required to get Internet Explorer to upload insulin pump readings for my dr. Had IE on previous computer, now can't get it.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Duh, sorry. New is Dell Optiplex 9010, Windows 7 (had W7 before; had Dell Intel Pentium before)

Technician's Assistant: Have you installed any updates recently?

Tried to get IE but not work, uninstalled (spouse did, he not present now)

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Now have all kinds of undesired Yahoo Support

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
9/26/2017
Tech Support Specialist: Russell H., Computer Systems Expert replied 10 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,961
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Internet Exporer is usually found on every Windows computer period. Its logo is a 'big blue E', that should be easy to spot.

Try clicking on Start button at lower left, then type this in:

internet explorer

and you ought to see the big blue E come up in the Start menu. Click on that, and you should open Internet Explorer.

IF that does not bring up Internet Explorer, then you can download I.E. version 11 for your Windows version, from this site:

https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads

and after downloading it, install it.

Failing that, try running Windows Update, also.

If you need more help, I can try remotely connecting to your computer - with your approval only - and see to getting a way worked out through this problem, for a small additional fee.

If you would rather not, then I can also instruct you toward a solution, somewhat more slowly.

Let me know what further help you need, unless this answers your question - in which case, please let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
To the team at Zoom Support I have a contract in Australia;
Hello to the team at Zoom Support I have a contract in Australia; however, I have been travelling around the world visiting 24 countries and staying in 42 places so none of the telephone numbers have … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
When starting comp. Get message saying pc ran into problem
When starting comp. Get message saying pc ran into problem than***@******.*** auto repair. Thanks says pc did not start correctly. I go to advanced options go to trouble shoot advanced ops than I am t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I think I blocked Yahoo.com and my yahoo mail from my
I think I blocked Yahoo.com and my yahoo mail from my computer and I can't get it back. … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
How do I get the popup Yahoo! toolbar assistant Yahoo!inc.
How do I get the popup Yahoo! toolbar assistant Yahoo!inc. from constantly poping up every time I view a new screen???????????? I have hit assept some forty times and do not allow some forty time and … read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
Hi My grandson was down playing on my computer Dell Windows
Hi My grandson was down playing on my computer Dell Windows 7. He played on the Minecraft.org website and it messed my computer all up. I couldn't get yahoo.com or internet explorer to upload and then… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
Yes, I was very pleased that there was a simple answer...I
Yes, I was very pleased that there was a simple answer...I should of thought of it on my own. Duh! I am still curious as to what went wrong with Internet explorer and why that was happening! I tried e… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I have accidentally apparently remove the sound driver from
I have accidentally apparently remove the sound driver from this computer. Was attempting to remove unused programs for freeing up memory. Now there is no sound capability other than system sounds? Th… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
my computer is not running right...internet explore virsion
my computer is not running right...internet explore virsion 9 just updated is not letting me click to window to window without taking forever or freezes and will not view videos or offers I click on..… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
A few weeks ago the standard mouse arrow in IE8 has changed
A few weeks ago the standard mouse arrow in IE8 has changed to a (fist like) hand which changes to an pointing finger when you point on a link. It means that without an arrow I cannot mark any tekst o… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a HP Pavillion a350n running Windows XP home version.
I have a HP Pavillion a350n running Windows XP home version. Have had this system for many years trouble free. Recently got hold of a nasty virus had to do a System Restore which took everything inclu… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Hi, I have DELL OPTIPLEX, with 1.9 MHG, P4, 512 RAM. The machine
Hi, I have DELL OPTIPLEX, with 1.9 MHG, P4, 512 RAM. The machine works pretty slow and hangs very often. Could you kindly plz advise me on improving the speed of processing and performance. I am happy… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a Dell Optiplex 170L running Windows XP SP3. I want
I have a Dell Optiplex 170L running Windows XP SP3. I want to upgrade it to Windows Vista. Can this be done and what do I need to do?… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
When sending most email out cursor runs several minutes. Message--email
When sending most email out cursor runs several minutes. Message--email cannot be sent. Try later. About 1 in 5 composed mail goes right through. Ellen Van Buren.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
yesterday downloaded DR Driver pkg off website. Forgot Reg
yesterday downloaded "DR Driver" pkg off website. Forgot Reg key so they emailed it to me at my Yahoo acct several times. Now cannot access my email acct!! Vista DEP keeps killing the Yahoo site indic… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
I uninstalled the drivers for my soundmax soundcard and though
I uninstalled the drivers for my soundmax soundcard and though I have new drivers the soundcard itself no longer shows up in the device manager… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I am running Vista 64 bit and IE 8 When I open explorer
I am running Vista 64 bit and IE 8 When I open explorer - 2 windows open- annoying and How can I avoid this THANKS… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Why does Adobe 8 say it has a problem and you cant use it ...
Why does Adobe 8 say it has a problem and you cant use it and it leaves you hanging. I hate it. That's it! it says it has a problem and doesn't give you a fix. Im referring to trying to use it to get … read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
I'm still having problems with getting the Windows
I'm still having problems with getting the Windows Internet Explorer error off my computer still closes out Windows IE everytime I click on the choices that is on error.… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x