Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Is there a charge for this service? Need a better idea of…

Customer Question
Is there a charge...

Is there a charge for this service?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

Need a better idea of how much this will cost - I don't want a $100 bill.

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Computer Technician's time your question is expected to take (how complex and lengthy an answer you require). What kind of computer do you have?

Problem is minor - I need to link Google Authenticator to both business and personal gmail accounts. I have a brand new Iphone and need to get it set up. Had it on former Android phone for both. So far, I have it only for personal account.

Technician's Assistant: Have you installed any updates recently?

The phone is brand new.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Computer has not changed, accounts have not changed, phone has changed. I have Google Authenticator app loaded on phone already. I cannot find instructions on how to have authenticator for two different accounts concurrently.

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/26/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Its not my computer...im a business owner and i need to
Its not my computer...im a business owner and i need to update the opening time on the Google site..how do i do that? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
759 satisfied customers
I accidentally deleted Google one from my account on my
I accidentally deleted Google one from my account on my iPhone. How do I get it back? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have google play on my xphone and I am missing 13 google
I have google play on my xphone and I am missing 13 google play books. I tried rebooting my xphone. I am wondering if it could be caused by my changing my email address from yahoo to now gmail as the … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,302 satisfied customers
I want to disable the two step authentication on my Iphone.
I want to disable the two step authentication on my Iphone. I'm not sure where the code is being sent and the secure phone number on the system no longer exists. I have done now numerous recoveries to… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have recently changed the name of one of mine gmail
I have recently changed the name of one of mine gmail accounts for clarification purposes (i.e., to avoid confusion between professional and personal matters). The problem now is that my name is ***** ***** displayed at all--at least on the thumbnail with my picture's account. I just appears the e-mail address there; why that? Thank you so much in advance! Antonio … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
My. Ny Skype account seems really mixed up. I am 60 + and
Ny Skype account seems really mixed up. I am 60 + and need some help with this as I am travelling some and will really need Skype for business and personal stuff, please help, … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need your help, my i phone is a 8+ i have a beard neww i
i just swapped out phones last night and my google authenticator is not working properly its not letting me log into any of my accounts except gmail … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
Google, I recently had to get a new Straight Talk Phone and
Google, I recently had to get a new Straight Talk Phone and need to access my contacts on the new phone. Can someone help me with this? Thanks. **** ******, ***-***-****, b*********@******.*** … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I'm trying to set up a gmail account for my mother. The
Hello, I'm trying to set up a gmail account for my mother. The password ***** saying invalid … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
Actually its my android phone. Android phone. Yes. Sorry,
Are you still there. I had to answer a call. Business, you know.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I am interested in purchasing a phone tracking app, but i
Hello, i am interested in purchasing a phone tracking app, but i was wondering if there was one available that can be installed remotely on to the target phone? Steve,… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I bought a new cell phone -- moto z. problem is that i have
I bought a new cell phone -- moto z. problem is that i have double verification on my google account (*****@******.***) and while the 16 charact er application specific password ***** connects my desk… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Would somebody please send me a extensive list of apps or
would somebody please send me a extensive list of apps or website that list different apps and a expiation of the apps for personal use and business?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Hello, I think my account was compromised. I have changed
Hello, I think my account was compromised. I have changed my password ***** Please let me know what the following means: IN Account Settings, under the tap Account Permissions, I see a green robot wit… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I recently bot an iphone. I am having difficulty with the gmail
I recently bot an iphone. I am having difficulty with the gmail authentication. My phone gives me an error message when I use my password XXXXX pick up gmails. However, the same account on my computer… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
my company has gone to a google platform for their domain/mail,
my company has gone to a google platform for their domain/mail, etc... i had a gmail account for my google calendar only - being used on my iphone. i can't add the new business calendar into my iphone… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I just got a replacement phone. Prior to that I had all my
I just got a replacement phone. Prior to that I had all my contacts in a gmail account. I do not know any info on the account. I have never been able to access it. I do not know my username or passwor… read more
Juan Enrique
Juan Enrique
Systems Administrator
Vocational, Technical or Trade Scho
21 satisfied customers
I want to purchase a smartphone/pda that is compatible with
I want to purchase a smartphone/pda that is compatible with Outlook. What are my options. Currently my service is t-mobile. The most important options for me is that 1) compatible with Outlook 2) It h… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x