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Microsoft outlook says error synchronizing. quit working.

Customer Question
Microsoft outlook says error...

Microsoft outlook says error synchronizing. quit working. need help

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Help me. old 78 yr old lady!!!!!

Technician's Assistant: Have you installed any updates recently?

Only installed new mouse yesterday

Submitted: 10 months ago.Category: Computer
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9/26/2017
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me please the full error message you get and the version of outlook?

thank you

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