Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Recently added a credit card put wrong experation date in…

Customer Question
Recently added a credit...

Recently added a credit card put wrong experation date in got it change but still can't make a purchase what do I do

Technician's Assistant: What kind of computer do you have?

I am trying to play Xbox one but I can't purchase anything why

Technician's Assistant: Have you installed any updates recently?

Ten minutes ago

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/26/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,009
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago

Did you update your payment info on your xbox account or would it allow you too?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm trying to reneiw my Xbox live account i put a new credit
I'm trying to reneiw my Xbox live account i put a new credit card in but just have done something wrong and I can not got on Xbox live I've tried to do what it say but I don't remember the email I put… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
By mistake in the XBOX profile i changed the birth date to
Hi, by mistake in the XBOX profile i changed the birth date to my son's birth date. now I try to changed it and I need to enter credit card. I don't have a problem with that it's just that I am nor a … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I think I lost my microsoft account. My credit card has a
I think I lost my microsoft account. My credit card has a new experation date and I did not let them know the date … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
Info on the new xbox one x. I have a xbox 360 and wondering
I have a xbox 360 and wondering if the new xbox one x will let me play my xbox games on them, and if you know if the tiger woods golf game is playable on it and also if the wireless head sets will also work, as for I have a lot of friends that used to play golf on line with our club, I hope you can help me, if not, do you know micros phone num.... … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to put new credit card details for Microsoft
I need to put new credit card details for Microsoft purchases but forgot my acc password … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Support code. Xbox360. No just purchased and purchased xbox
support code(###) ###-#### JA: What kind of computer do you have? Customer: xbox360 JA: Have you installed any updates recently? Customer: no just purchased and purchased xbox live card JA: Anything e… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Son cannot get back into his Xbox gold games now. Why? Goes
Son cannot get back into his Xbox gold games now. Why? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
I want to purchase something on google play but it's getting
I want to purchase something on google play but it's getting declined. I spoke to my bank and they said it was on your end … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I moved here from Illinois and my tracfone has only 6.38
I moved here from Illinois and my tracfone has only 6.38 minutes left on it.. I purchased a 60 min card. my question is will the minutes be different here in Tenn or will I need to purchase a fone her… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
77 satisfied customers
I got my husband the new Xbox 1 for Xmas. He loves to play
I got my husband the new Xbox 1 for Xmas. He loves to play war/ military style games. I got him the 1 T of memory because I heard you can now download the games or even get subscriptions to down load … read more
Cris
Cris
62 satisfied customers
Why do you continue to use my expired credit card when I have
Why do you continue to use my expired credit card when I have updated my payment method with my current credit card?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Why cant I purchase Microsoft points? I keep getting an error
Why can't I purchase Microsoft points? I keep getting an error message saying that my payment option is invalid. However, when I change my payment option I still get the same message. Why can't I purc… read more
compuanswers
compuanswers
PC Support Engineer & Owner
Bachelor's Degree
120 satisfied customers
My adopted son, Shawn XXXXX has an xbox live account.
my name is***** adopted son, Shawn XXXXX has an xbox live account. recently we tried to purchase additional months by using acredit card, for some reason the credit card failed to go through. i went t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My gmail account extra storage has disappeared and left me
My gmail account extra storage has disappeared and left me with a mailbox that says its full (capacity 7gb). I bought extra storage a long time ago, either 20gb or 80gb so even if I sit here deleting … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
i have an LG windows phone. When I try to buy an app from the
i have an LG windows phone. When I try to buy an app from the market place I get the message that there are no credit card details recorded. When I sign in to windows live I get told that there is alr… read more
Daniel
Daniel
554 satisfied customers
I received email saying my credit card had expired but when
I received email saying my credit card had expired but when I tried the address- billing.microsoft.com--it not permit me to log in--please help. [email protected]… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i have a toshiba qosmio x305-q701 model laptop.when i bought
i have a toshiba qosmio x305-q701 model laptop.when i bought it it can play all the games smoothly.but after 8 month now when i start any 3d game it plays for 2-5 minutes than the screen blacks out an… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor\u0027s Degree
532 satisfied customers
is there any way i can complain to microsoft, as i have an ...
is there any way i can complain to microsoft, as i have an xbox with a live subscription code but no credit card why do i need one when all i want to do is the the f-in gametag so i can play Phantasy … read more
Michael L Top Notch Computer Expert
Michael L Top Notch Computer Expert
Maintenance Specialist/Tech III
High School or GED
1,704 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x