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I have forgotten my e-mail password. About 6 weeks ago. But…

Customer Question
I have forgotten my...

I have forgotten my e-mail password

Technician's Assistant: When did you last reset your username and password?

About 6 weeks ago

Technician's Assistant: Have you installed any updates recently?

No, but I open my e-mail without problem in my other computer

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, except I know what my new password ***** ***** my account will not receive it

Submitted: 10 months ago.Category: Computer
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Answered in 22 minutes by:
9/25/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago

Could you please let me know which email provider are you using?for e.x outlook, gmail

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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