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My home phones are out. Desk tip. No I have the triple play,

Customer Question
My home phones are...

My home phones are out

Technician's Assistant: What kind of computer do you have?

Desk tip

Technician's Assistant: Have you installed any updates recently?

No I have the triple play, my phones are not working, I spoke to someone before to get it fixed, it work for awhile, now its not no dial tones

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No get my phones working, I cant call Verizon, no phones

Submitted: 10 months ago.Category: Computer
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Answered in 7 minutes by:
9/25/2017
Tech Support Specialist: Louie, Computer Support Specialist replied 10 months ago
Louie
Louie, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,487
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...home phones..."
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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