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I got a wireless mouse with my new computer but I didn't…

Customer Question
I got a wireless...

I got a wireless mouse with my new computer but I didn't find the reciever for it. Can a reciever be sent ASAP for my mouse?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Are you there

Technician's Assistant: Have you installed any updates recently?

Yes. When I had someone helping me with some other problems he told me to install the updates

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Nothing else

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,425
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Have you checked inside the mouse? Receiver usually stored there..

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Hello again, haven't heard back from you,

Do you still require assistance on the issue?
Will be waiting for your reply.

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