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Some one has been making purchases thru my Hotmail account…

Customer Question
Some one has been...

Some one has been making purchases thru my Hotmail account from various entities since September 16 indicating that orders are being delivered. I don't have any account with those companies listed and I never order anything via internet. I'm very concerned about some one stealing my identity. Please help...

Technician's Assistant: How long have you had this issue with your Hotmail account?

First notifications started September 16, 2017 thru today.

Technician's Assistant: Have you installed any updates recently?

I have installed Norton for the last couple of years and they do the updating weekly

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

This is very troublesome and is affecting my well being. When I saw the first notices and immediately junked them and deleted them. I have continue doing so

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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