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When I make a call someone elsis name comes up under caller…

Customer Question
When I make a...

When I make a call someone elsis name comes up under caller id

Technician's Assistant: What kind of computer do you have?

Hp pavilion f 1503

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
just found out about it 2 weeks ago talked too 7 people from tracfone. each time with no results, total hours with no results about 5 hours.
Customer reply replied 10 months ago
no thanks I guess it is another wast of my time. I don't want your so called free tril membership if your just going to charge me for something tracfone should be doing for free take me off your free trial please,please do not charge any more fees in the future.
Customer reply replied 10 months ago
are you not going to charge me for anything in the future?
Customer reply replied 10 months ago
I don't want another expert just ansure my?about unsubscribing to the free membership
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

Would you like to cancel this? You have been charged $47.

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Customer reply replied 10 months ago
first u ask me for five dollars now you want to rip me off for more money.
Customer reply replied 10 months ago
ok not going to ansure I will becontacting the bbb
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

I will flag this for a refund thanks

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