Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I just bought and installed Microsoft Word. I followed the…

Customer Question
I just bought and...

I just bought and installed Microsoft Word. I followed the instructions. I cant find it on my computer

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

MacBook Air OSX Yosemite

Technician's Assistant: Have you installed any updates recently?

I don't think so. This is my traveling computer and I don't use it very much. I'm not very literate

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/25/2017
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me please from where you purchased it from?

And was it on a disk or a download?

Please let me know

Ask Your Own Computer Question
Customer reply replied 10 months ago
From Microsoft
download
Customer reply replied 10 months ago
Are you still with me?
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago

Yes I am

Open Finder, go to Applications

Do you see microsoft Office listed there?

Ask Your Own Computer Question
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago

ok, click on that and there you should see word where you can click on it to open

Let me know how you go

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Over 20 years of consulting to the IT industry

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
The Personal so that I could use it on one pc, 1 iPad and
Good evening,https://www.google.com/search?client=safari&rls=en&q=I+downloaded+Personal+Office+360+and+downloaded+it+on+my+iPad+Pro+9.7+inch,+how+do+I+download+it+now+to+my+Mac+Book+Pro%3F&ie=UTF-8&oe… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,302 satisfied customers
I have a Canon PIXMA MG6120. It worked great for 4 years but
I have a Canon PIXMA MG6120. It worked great for 4 years but 2 weeks ago, it started printing in mirror image from the bottom paper tray. It won't print from the top tray at all. … read more
Sheri
Sheri
Bachelor\u0027s Degree
663 satisfied customers
Print too small. don't know how to increase size. also
print too small. don't know how to increase size. also screen not light enough. please help me. i'm not too computer literate. also,would I be able to get serial number from computer? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I have changed my password on my Microsoft account for my
I have changed my password ***** my Microsoft account for my MacBook Air, but it isn't accepting it. Im not able to save any documents on my powerpoint or word without signing in. … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I just purchased a new HP 4670 printer. I have a Mac Laptop
I just purchased a new HP 4670 printer. I have a Mac Laptop solid state 13 inch - no problem setting up. My wife has a Mac Air. The downloaded drive r zip file is not supported by Adobe and I cannot o… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I don't have the full Office Suite. I have a Mac, running OS
I don't have the full Office Suite. I have a Mac, running OS 10.12.6. I run a small business from home, and am currently putting together a big public event that takes place in 5 days. I recently got … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
759 satisfied customers
I bought a new MacBook Pro a couple of days ago, How do I
I bought a new MacBook Pro a couple of days ago, How do I find my account so I can download MS Office? I have a subscription that should allow me to have 2 more computers on it, I believe, … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I had bought Microsoft word from Apple Store and I
Hi , I had bought Microsoft word from Apple Store and I downloaded to my computer but it didn't get though and when I try to enter again it asked me about the key I don't have the key now as I could n… read more
Moses C
Moses C
Bsc
805 satisfied customers
I accidently removed microsoft from my computer, I do not
I accidently removed microsoft from my computer, I do not use it except for … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My Microsoft Word will not open. OSX Yosemite. I'm not very
I'm not very much of a technician, so I just played around as best I could … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My husband recently died and he was the computer expert.
Hi My husband recently died and he was the computer expert. Bought microsoft package for all our computers, but he died with his Microsoft pass word. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I can not open my Microsoft WORD Program on my Macbook Air.
I can not open my Microsoft WORD Program on my Macbook Air. It responds that it is not responding. There is a dot indicating that it is open on my Screen. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I'm looking at buying a used MacBook Air. What is the
I'm looking at buying a used MacBook Air. What is the blue book on this computer? (How much is it worth)2015 MacBook Air 2015 i7 8GB RAM 512GB Software installed: -CS6 -Lightroom -MSOffice 2011… read more
Cpolarek
Cpolarek
Associate Degree
114 satisfied customers
I bought my Dell computer quite some time ago. It came with
I bought my Dell computer quite some time ago. It came with windows. Now it says I don't have windows. People send me things in windows that I need to open. I don't like windows but I need to be able … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I intended to purchase an e-reader but has recently advised
I intended to purchase an e-reader but has recently advised that an iPad or similar tablet computer would be preferable. What do you think? If I go for a tablet, which one? If I go for an e-reader, wh… read more
ideamaster
ideamaster
3 satisfied customers
In summer of 2010, I bought ms office 2007with the free 2010
In summer of 2010, I bought ms office 2007with the free 2010 upgrade when that version of office became available. I installed office 2007 on my travel computer, or at least the word, excel components… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have just purchased a new computer and the technician re-installed
I have just purchased a new computer and the technician re-installed all my programs. He told me that I had to have a CD key for Microsoft Word. When I first bought my computer in 2000. I had Windows … read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a new Gateway computer and the Microsoft Word wants
I have a new Gateway computer and the Microsoft Word wants a product key to get started, why wasn't it put in before I bought the computer and what is it? I have a model Gateway #DX4200-09, S/No PTG04… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor\u0027s Degree
394 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x