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Second opinion] a popup stops...
Second opinion] a popup stops operations and says I need update my windows. I had been late in updating MS Office and completed that last week. I had help from you all but this window keeps coming upJA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?Customer: Toshiba laptop Satellite C55, W 8.1JA: Have you installed any updates recently?Customer: well the new MS office, several other updates yesJA: Anything else you want the Computer Expert to know before I connect you?Customer: no
Submitted: 10 months ago.Category: Computer
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9/25/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 10 months ago

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Customer reply replied 10 months ago
John was waiting until I sent the screenshots and we were busy over the weekend
Customer reply replied 10 months ago
please answer my question about bill? the two payments. never signed up for Secure remote assistance
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
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Hi, My name is***** would be happy to help you today with your issue.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 10 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support.

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