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I cant connect to Quick books. many errors listed, one of…

Customer Question
I cant connect to...

I cant connect to Quick books. many errors listed, one of which tells me to download superfish removal tool

Technician's Assistant: Have you tested the connections by doing a ping utility test?

No. how do i do that?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I dont think so

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 45,395
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me please which version of Quickbooks you are using?

Please let me know

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Customer reply replied 7 months ago
online version
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Which internet browser are you using?

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