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Yesterday someone who said they were from Microsoft didn't…

Customer Question
Yesterday someone who said...

Yesterday someone who said they were from Microsoft didn't like it because I would not pay him to download anything. So he deleted everything offy computer. Said I did not know what I was doing

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Toshiba windows 10. Windows 7was on it I have lots of scams lately and so I would not allow anything.

Technician's Assistant: Have you installed any updates recently?

Yes I allowed someone to download 10

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

The person that contacted you was not working for Microsoft and it is a common scam that they do.

Are you still able to use your computer?

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