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Microsoft took time downloading new program I have 200 speed…

Customer Question
Microsoft took long time...

Microsoft took long time downloading new program I have 200 speed so don't understand , then made me change password. I don't want Edge. My stock trading does not permit Chrome , I was happy with google. now my email for help says no account found damon.... I am very unhappy

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Pc, I am low tech and you have ruined my day I have appointments and don't have 2 hrs to get this right

Technician's Assistant: Have you installed any updates recently?

Yes just said it took 20 min

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes fix it so I can go to sleep...

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/25/2017
Tech Support Specialist: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

I am sorry about the issues you have encountered.

Can you tell me please the current issue you now have?

Is it that Chrome will not open?

Please let me know

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