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HiSorry for the delay, we are busy and I've just got to your question.How long has this been happening?ThanksKris
OK - to allow me to connect to your PC/MAC, you must install remote access software. The software is below, use the "Family and Friends" version. It's free.https://www.teamviewer.com/en/Once installed I need the ID and Password ***** displays, i do not need the one you created, I am looking for the one that TeamViewer gives you when you open the program. ThanksKris
Did you delete it in the normal way?