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Got error message after window 10 update failed "We couldn’t…

Customer Question
Got error message after...

Got error message after window 10 update failed "We couldn’t complete the updates, Undoing changes. Don’t turn off your computer"

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Every time after updates failed

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/25/2017
Tech Support Specialist: Josh, Support Specialist replied 10 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,237
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 10 months ago

Are you able to use the computer after the un-do process is complete?

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Tech Support Specialist: Josh, Support Specialist replied 10 months ago

Unfortunately, there was an issue with your remote assistance request. Please call our customer service at 1-***-***-**** and they can help you send the request again

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