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I can't seem to disable my built in administrator and make…

Customer Question
I can't seem to...

I can't seem to disable my built in administrator and make myself the administrator.

Technician's Assistant: What kind of computer do you have?

I have a windows 10 HP Laptop.

Technician's Assistant: Have you installed any updates recently?

I believe that some updates were installed automatically.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I would like to make myself the administrator. Windows 10 tells me I must sign in by using another account.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
9/25/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,701
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,410
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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Please respond back using your original question.

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Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

Did you enable the administrator account?

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Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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