Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I HAVE RECEVED A PAGE THAT MICR. HP LAPTOP. MICROSOFT

Customer Question
I HAVE RECEVED A...

I HAVE RECEVED A PAGE THAT MICR

Technician's Assistant: What kind of computer do you have?

HP LAPTOP

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

MICROSOFT MESSAGE THAT MY CUMPUTER IS INFEDED WITH VIRUS AND SPYWARE IS THIS REALLY FROM MICROSOFT

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/24/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,412
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Are you currently using any antivirus software?

Ask Your Own Computer Question
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

Please let me know when you are ready to proceed and I will return as soon as possible to assist you.

Ask Your Own Computer Question
Was this answer helpful?
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My old cumputer had a bad virus. My old cumputer crashed and
my old cumputer crashed and had a bad virus how come ? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
929 satisfied customers
I got a message saying that Site and you have a Malicious
I got a message saying that this is Microsoft Official Site and you have a Malicious Virus on your system, Do Not Shutdown or Restart your computer Contact Our Certified Windows Technicians For Immedi… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
I have a message from Microsoft that my computer is infected
I have a message from Microsoft that my computer is infected with the Spyware virus. Can you get rid of this? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I have an alert that there is a virus in Spyware and I'm
I have an alert that there is a virus in Spyware and I'm told to call the following No.: 1-***-***-****. When I dial this number there is no one available to assist me. I'm also told if I close this p… read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
I am getting a message on my lap top that says I may have a
I am getting a message on my lap top that says I may have a virus on my computer. I am using my desktop computer right now. The number they give me to call is 1-***-***-****. Is this a legitimate numb… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have a 1.exe popup every time I turn on the computer. I ran
I have a 1.exe popup every time I turn on the computer. I ran Micr Trend Titanium to remove all viruses but the popup keeps coming on when I restart computer. It shows all virus have been removed. I w… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I have an HP Pavilion Entertainment PC - Special Edition Today--I
I have an HP Pavilion Entertainment PC - Special Edition Today--I noticed that it has an ODBC driver. Did it come on my computer or did someone put it on my laptop to collect my data? How can I find o… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I just purchased checkbook and check designer and found out
I just purchased checkbook and check designer and found out that my checks need magnetic ink. my printer is HP color laserjet CP1518ni and the black cardridge is 540A. ere can I get a magneti cartridg… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a HP Photosmart Premium Touchsmart Web All-in-One Printer
I have a HP Photosmart Premium Touchsmart Web All-in-One Printer - C309n I use it for my small business as well and was looking to get some check writing software and start printing checks with it. Bu… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
Hello, Im running Microsoft Windows XP, use microsoft word
Hello, I'm running Microsoft Windows XP, use microsoft word 2003 and have access to microsoft word 2007. I'm unable to find my MICR check printing font within both font list. Please let me know how I … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i have an HP laptop that is 4 years old - I have some kind
i have an HP laptop that is 4 years old - I have some kind of virus that logs me off 2 seconds after I login. I cannot come up in safe mode to troubleshoot. I would like to have a windows XP boot CD f… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,228 satisfied customers
I purchased and HP cumputer model HP 22009M and I have the
I purchased and HP cumputer model HP 22009M and I have the HP printer Deskjet D4360. When I went to put the install disc for the printer I get a message that the printer is not compatabale with the sy… read more
sunnyDmaster
sunnyDmaster
DEPUTY ENGINEER
Bachelor's Degree
450 satisfied customers
Plugging the broadband ADSL cable into the USB hub causes the
Plugging the broadband ADSL cable into the USB hub causes the computer to crash. The computer is 'new'… read more
Simit
Simit
Bachelor\u0027s Degree
2,000 satisfied customers
I have an HP Laserjet P2015dn and want to print checks to it
I have an HP Laserjet P2015dn and want to print checks to it and be able to print the bank MICR (Magnetic Ink Character Recognition) fonts. I know I need a MICR ink cartridge. Am wondering how I can g… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
whlie minding my own business, my computer today suddenly flashed
whlie minding my own business, my computer today suddenly flashed this security message from System Security stating, in effect, dire consequences if I didn't heed their virus infection warning. my co… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,167 satisfied customers
Hi There, I have a Medion MIM 2080 Laptop with Microsoft
Hi There, I have a "Medion MIM 2080" Laptop with "Microsoft XP Professional Version 2002 Service Pack 2" "Intel (R) Celeron (R) M Processor 1300 MHz, 1.29 GHz, 192 MB Of RAM" Recently its been acting … read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Yahoo Messenger has a virus (Trojan Horse Java/Classloader) ...
Yahoo Messenger has a virus (Trojan Horse Java/Classloader) that is passed to all of my "friends" when i contact them. Until this virus is eliminated I cannot use Yahoo [email protected]… read more
Ed Johnson
Ed Johnson
Senior HR Consultant and Business Devlpm
Bachelor's Degree
6,994 satisfied customers
How to delete a file which I have down loaded from internet ...
How to delete a file which I have down loaded from internet and which is re-directing me to a new web page which says my computer is at risk of virus attack and asking me to download a programme which… read more
bgerald5
bgerald5
Bachelor's Degree
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x